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Quality Assurance of Learners Achievements QALA Process

Quality Assurance of Learner Achievements (QALA) focuses on the results achieved by the learner, focusing on the validity and reliability of the learner results and thus it is conducted prior to issuing certificates to competent learners. The CHIETA strives to sample of the internally moderated assessments during the external assessment process, but reserves the right to increase this sample should a need to do this be identified.

 

PROCESS

  • Training Providers must submit QALA application a month before the programme is concluded
  • Provide three possible dates for QALA visit for the evaluator to choose from by completing the QALA Application Form
  • Once application is received the CHIETA will acknowledge and assign an SST SME to conduct QALA/External Moderations
  • QALA Notification and Confirmation letter will be e-mailed to Training Provider informing them about the date and the SST who will be conducting the QALA/External Moderations

 

ASSESSOR AND MODERATOR (NQF)

Definition of Assessors

An assessor is a person who is registered by the relevant ETQA body to measure the achievement of specified National Qualification Framework (NQF) standards and / or qualifications.

 

Assessment is a process in which evidence of performance is gathered and evaluated against agreed criteria.

 

In order to be registered as a constituent assessor or assessor team with the CHIETA, you will need to have the following in place:

  1. Proof of registration with the ETDP SETA as a generic assessor orproof of competence (Certificate/ Statement of Results or letter of competence from Moderator Training Provider)
  2. Proof of Subject Matter Expertise (SME) in the form of a qualification and / or unit standard that falls within the primary focus of the CHIETA.
  3. Proof of a minimum of two years relevant work experience in the area of expertise and competency

 

Definition of Moderator

A moderator is a person that ensures that the assessment of the outcomes as described by NQF standards and / or qualification is fair, valid and reliable.

 

Moderation is the process which ensures that assessment of the outcomes described by the NQF standards and / or qualifications is fair, reliable and valid.

In order to be registered as a constituent moderator or moderator team with the CHIETA, you will need to have the following in place:

  1. Proof of registration with the ETDP SETA as a generic moderator orproof of competence (Certificate/ Statement of Results or letter of competence from Moderator Training Provider):
  2. Proof of Subject Matter Expertise (SME) in the form of a qualification and / or unit standard that falls within the primary focus of the CHIETA.
  3. Proof of a minimum of three years relevant work experience and a minimum of one year assessment experience in the area of expertise and competency

Certification of Learners and Management of Database

In an effort to certificate learners within acceptable timeframes, an accredited/approved provider is to submit to the CHIETA QAP (Quality Assurance Partner) completed and signed competency status forms together with a QALA (Quality Assurance of Learner Achievement) report. This submission is to be made within seven days after the QALA was conducted.

 

Competency status forms status as well as the QALA application forms are available on the CHIETA website or can be requested from QAP relevant personnel.


PROCESS

  1. The Data Management Unit (DMU) receives the Competency Status Report and the Data Capturers will conduct the following:
  2. Verification of a valid QALA report is conducted upon the receipt of Competency Status Form.
  3. Verify the validity and correctness of the content of the Competency Status Report submitted.
  4. The Competency Status Report will then be captured on the CHIETA MIS.
  5. DMU will forward the Learner(s) file(s) together with the Competency Status Report(s) to the Certification office.
  6. The Certification administrator captures on the MIS the Learner(s) details to download and print the certificate(s).
  7. Quality Assurance will be conducted on the printed certificate(s) i.e. verifying learner(s) information contained on the certificate(s) and attached certified copy of Identity document for correctness.
  8. The Certification Specialist, after verifying, forwards the learner(s) file(s) and the certificate(s) to ETQA Manager for final approval.
  9. The certificate(s) is/are returned back to the Certification Practitioner to affix holograms and preparation of acknowledgement letter(s).
  10. Certificates are submitted for signing by the ETQA Manager and the CEO.
  11. The Administrator makes copies of the signed certificates and hands the copies over to the DMU Supervisor for filing.
  12. The signed certificate(s) get(s) collected by the training provider(s) or couriered to the provider and a proof of delivery is retained.